Member Service Specialist

Sequachee Valley Electric Cooperative is a not-for-profit, member-owned cooperative that has been energizing our communities since 1939. SVEC distributes power to 35,000 members in and around Marion, Sequatchie, Grundy and Bledsoe counties. We have offices in Tracy City, Dunlap, Pikeville and we are headquartered in South Pittsburg.

Distributing and maintaining power in our service area is only one part of SVEC's mission. We are also committed to economic development, supporting community events, activities and causes and educating our youth.

SVEC is looking for a new team member to help the cooperative continue to be one of the best member-centered, community focused energy suppliers in Tennessee. Our benefits include:

  • Two retirement plans: a retirement security (pension) and 401(k)
  • Medical, vision and dental insurance
  • Competitive salary
  • Vacation and sick leave          

 

Member Service Specialist Overview

We are looking for an energetic team member who will support the cooperative's mission and demonstrate cooperative values.

Position Objectives:  Major responsibilities include actively promoting the Cooperative’s programs, services and community events across all districts and strategically building positive relationships internally and with members. Duties include managing the Heat Pump Financing Program and TVA Energy Right/eScore Programs; assisting with member/employee communications; communicating energy information to both residential and business members.

Minimum Job Specifications:

Education:  Associate's degree in business or communications related major required, Bachelor's degree preferred.

Experience: Two years in a customer service and/or communications role.

Knowledge: Excellent communication skills, both written and oral; knowledge of Microsoft Office and publishing, graphic design software and social media platforms Facebook, Instagram, Twitter 

The successful candidate must reside in the SVEC service area or be willing to relocate to the SVEC area.
 

This is a full-time position based out of the South Pittsburg office. Deadline for applications to be received: Friday, January 25, 2019 by 4:00. p.m. CST.

Applications can be picked up at any SVEC office between the hours of 7:30 a.m. and 4:30 p.m. CST or download the application below.

Employment Application

Applications can be submitted to any SVEC office; or mailed to P.O. Box 31, South Pittsburg, TN 37380; or emailed to jobs@svalleyec.com; Send applications to “Attention: SVEC - Personnel Department."

For more information on qualifications and job duties call Shelby Potterfield at 423-837-5020.

This institution is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.