Delivering safe, reliable power is a priority at SVEC, however severe weather and other factors can cause interruptions in your service. If you experience a power outage, please refer to the following information to keep you safe and as guide to get your power restored as quickly and safely as possible.
Report your power outage by:
- Call your local SVEC office
- Call the toll-free 24-hour line 1-888-421-7832
- Text your outage to us at 55050 (must sign-up for free service)
- Report through the SVEC mobile app
It is important that you report any power outage promptly. Do not assume that someone else has reported it. Your calls help us determine the extent and specific location of outages. We particularly need to know of any life-threatening situations like downed power lines. Please remember: NEVER GO NEAR DOWNED POWER LINES OR TREES TOUCHING POWER LINES
How to report your power outage and important tips to keep you safe.
The steps to restoring power and important information on individual services that may be damaged.