SCAMMERS OFTEN TARGET SMALL BUSINESSES
Every so often, we have reports from SVEC members that scammers are in our area. These scammers often target individuals and small businesses, calling and threatening disconnection of services if a payment is not made immediately over the phone. They may call using an automated calling system or a local number.
WHAT YOU SHOULD KNOW:
• SVEC will NOT call members and threaten immediate disconnection nor will we DEMAND payment over the phone. If a member chooses to pay a bill, they must initiate the call to the co-op. We do, however, make automated courtesy calls to remind members if a payment has not been made.
• If you are approached at your home by someone claiming to be from SVEC, they should have their ID badge, clothing with the SVEC logo and the logo on their vehicle.
• Do not give out your bank information over the phone if you are called from someone claiming to be from SVEC. Do NOT make the payment, but hang up and call your local SVEC office.
• ️Do not click on any links in emails that come from someone you do not know, and look closely: some hackers will use a name you know (like SVEC) but the sending email address does not match the name or business.
• Do not click on any links or “pop-ups” on Facebook or any webpage that claims “You’ve won” a prize - some say a TV, gift certificate or cash. Links in emails, social media posts and online advertising are often how cybercriminals try to steal your personal information. Even if you know the source, if something looks suspicious, delete it.
If you are called by someone claiming to be a SVEC representative and they threaten or demand a payment, hang-up and call your local office or 888-421-7832.