A cold front bringing snow, ice and freezing temperatures is causing power outages across the SVEC area, Tennessee and many southern states. Ice is weighing down power lines and trees, creating power outages, mainly for members in the Grundy County area.
“As crews continue to work and winter weather including ice is expected to continue, safety remains SVEC’s top priority – for field employees and members,” said Mike Partin, president and CEO. “Please continue to stay away from downed power lines, trees or branches near power lines and follow all safety guidelines for the use of generators.”
For more information on power outage safety, including using a generator, go to Power Safety.
4:00 p.m. CST Update: Line workers continue to restore power in Grundy County. There are 178 members without power at this time.
SVEC crews respond to power outages 24/7/365 and in some cases, extra crews will also be called in to assist. The best way to report a power outage is to use the SVEC app for iPhone and Android, go to the Report a Power Outage menu, call the 24/7 outage line or directly call the local SVEC office. The outage line/office numbers are:
423-837-8605 South Pittsburg
931-592-2511 Tracy City
888-421-7832 24/7 outage line
Outage information and photos are often provided on SVEC social media pages including Facebook and Twitter, @SValleyec.
While our crews work around the clock to restore power, severe conditions can cause extended outages, delaying restoration time. Members, especially members whose health relies on electricity, are encouraged to have an emergency plan in case of extended outage times. An emergency plan includes how to receive critical information, what items to have in an emergency kit and how to make a back-up plan that includes where you can stay if your home loses power. Have contact numbers of local emergency management agencies, police departments and fire departments to find out about emergency shelters. For more information on preparing for power outages, go to How to Prepare for Power Outages.
During any power outage, SVEC’s goal is to safely restore power to the greatest number of members in the shortest possible time. The steps SVEC follows in order to quickly restore power is to repair transmission lines, substations then three-phase distribution lines; then tap lines and individual homes. This process is illustrated at Power Restoration page.
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