Meet Michelle, your SVEC Heat Pump Financing Specialist! Got questions?? She has the answer! Call her during business hours (M-F, 7:30-4:30) at 423-837-5069 or send her an email with the contact form on this page.
If it is after-business hours and you have an emergency, like it’s 100 degrees outside and your unit has quit (we know it happens!), call 888-421-7832, let the customer service representative know what's going on and they will contact a supervisor on-call.